Registrants unable to attend the conference have two options:

• Option A: Send an alternate person to the event.  There are no additional transaction fees for either party.

• Option B: Receive a refund of the paid registration fee, provided the cancellation is processed no later than 5 business days prior to the conference.

No refunds will be given for cancellations processed less than 5 business days prior to the conference as we need to confirm meals and seating with the venue.

To request a cancellation or to make a change in a reservation, please call a Customer Support Specialist at 1 (877) 478-0100 or email us at o4lcancellations@pfm.org.